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Expert responsiveness for your business recovery!
Ransomware, server crashes, system failures, floods, fire, power surges, etc.
Have you lost data essential to your business? Do you need an intervention as soon as possible?
We’re here to help! If you need urgent data recovery, Recoveo offers you an immediate, personalized service, at any time of day, even on public holidays.
Numbers reserved for professionals: +33 1 84 604 112 or +33 6 08 68 94 98
Our aim: to make your data a priority as quickly as possible!
Our advantages
- Pick-up by courier
- 365/7, 24 hours a day
- Parts, pick-up and return support included
- Checking the list of recoverable data
- Team of dedicated experts
- Advance delivery of your priority files (FTP Fiber)
The steps
- On-site collection anywhere by carrier or parcel cab
- Breakdown confirmation within 0 to 4 hours (after receipt)
- Team intervention and data extraction, in ISO 5 class 100 cleanroom if required
- Return of priority files in secure format and all recovered data on a new medium by express courier or by Internet (FTP download)
The case of Ransomware
An SME in southern Spain calls the emergency service following a Ransomware attack. Its main server and all backup systems are inaccessible.
To save time, we contact our network of couriers located in her town. Within 4 hours, they transported the backup server to our main laboratory in Roanne.
Our on-call team is already mobilized and receives all the equipment. We start by securing the disks, and then the diagnostic and analysis work begins.
5 hours later, we provide a list of recoverable components. With his approval, we proceed to extract the files onto a disk.
At 11 p.m., another courier picks up an external hard disk containing the 3 TB of extracted data, which he delivers at 5 a.m.
