Databases professional recovery

We support all types of database, on all your business media, 24/7.

Specific expertise

Database from Oracle, Microsoft SQL Server, MySQL, PostgreSQL, Microsoft SharePoint…

Tailor-made approach

Custom solutions tailored to your company’s specific needs

Data security

20 years of experience in data recovery

NDA on demand – GDPR compliant

Our experts can recover any database format. If you’ve suffered a SQL or proprietary database failure, you can always contact us.

Whether the cause of the loss is a failure of the data storage medium (disk, SAN, DAS/RAID, VM), damage to the internal database, or any other cause, we can help.

We are available 24 hours a day, 7 days a week, and can quickly restore and get your system up and running again.

Supported database format

The four types of database we encounter most frequently

The other types of database we can handle

Amazon DynamoDB
Claris FileMaker
Interbase
Lotus note
Microsoft Exchange

Microsoft Sharepoint
MariaDB
Mimer SQL
Mongo DB
Paradox

Sysbase
Sqlite
Visual Fox Pro DBF

If your database type isn’t on this list, don’t worry, we can recover data from any software.

Database problems that may require data recovery

Datacenter failure

Malfunction of cooling systems, fire suppression systems or other infrastructure elements. Slow reading. Data present, but slow to copy or access.

Ransomware/Malware

Encrypted or corrupted data by malware.
Deleted data. Intentional removal of database entries
Formated or reinitialized. Factory reset or database formatting

Database corruption

Incomplete SQL database files
Incorrect file size
Impossible to open file
Missing data/tables
Corrupted data/tables

Deletion

Accidental or unintentional deletion of data.

In the case of hardware failures involving failed storage disks or memory modules, we use techniques such as disk duplication and data reconstruction to recover important data. Similarly, our team uses advanced recovery methods and tools to rescue and repair damaged data caused by software bugs or cyber-attacks when databases are corrupted.
Our rigorous approach ensures that companies can quickly restore their databases, reducing downtime and preserving essential functions.

What to do if your database fails?

When you experience database corruption, media damage or any other form of device failure, you should shut down your system immediately.

Do not attempt to restore your database yourself. Running repair utilities or data recovery software can damage your essential files, and you risk losing them permanently. Work on copies of the files to avoid making the situation worse.

If you want to increase your chances of recovering your data, contact a reliable data recovery company immediately after switching off your device.

Customer cases

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PostgreSQL data recovery on hosted software!

An ophthalmology practice contacts us to recover data from their ovh-hosted software.
All files had been encrypted by ransomware. The backup file database.backup won't open.
We use our proprietary decompression tool. We succeed in extracting all tables in delimited asci. 90% of data recovered.

John LioranCTO

Data recovery from a BAK database backup!

A retail chain contacts us to recover its databases in virtual stores encrypted by ransomware.
We use our SCANX tool to recover a clean BAK file. We succeed in extracting the desired databases. 90% of data recovered.

Boris RochipaCEO

Recover MYSQL data from a corrupted SQL file!

An agri-food industrialist from Burkina Faso contacts us to recover the data of several several SQL databases encrypted by ransomware.
All the files on the virutal machines containing the databases have been encrypted by ransomware. The vhdx files will not open.
We use our proprietary ScanX tool. We succeed in obtaining all the tables sought by the customer. 80% of data recovered.

Moussa TraoreCEO

Why can Recoveo help you?

Experiences

With over 250+ ransomware cases, we have adapted our tools and processes to achieve success.

SQL expert

Since 2019, we have been developing our tools specifically for recovering data from Cloud backup files.

Fast

Our software has been rewritten to process Veeam files even faster.
Our emergency team ...

Free evaluation

We offer to prove our expertise with a free analysis of a Veeam file of your choice. Just send it to us.

Two main backup recovery modes: in-lab or remotely

Our 10 Gb/s access allows us to be very responsive and fast during exchanges, in the event of remote retrieval. Security is our top priority: we use the SFTP protocol exclusively for transfers.

File integrity is checked on arrival, so you can be sure of 100% identical files.

Recovery of database in laboratory

The majority of our rescues still take place in our laboratories. The main advantage: we have more recovery options with physical servers than with downloaded files. Laboratory recovery is indispensable in cases of deletion where data has actually been removed.

Remote database recovery

This type of recovery is becoming increasingly common in our business. The advantage is that it doesn't involve shutting down servers or contacting the hosting provider. Your server can remain online if services are running on it.

Recovery process

We have over 20 years’ experience in data recovery. Call on the French leader, our expertise enables us to provide you with a top-level response. We have in-depth knowledge of the different types of ransomware and the techniques used to fight them.

1

Assessment

Definition of the technical scope and priorities to be recovered during a technical telephone interview.
The first phase in effective data recovery.

2

Diagnosis

We take care of your storage media. We carry out systematic cloning to avoid damaging the evidence in the event of an investigation.

3

Recovery

Priority data extraction, validity testing and creation of a list of recovered files. Then
secure restoration and resumption of activities.

How fast do you need your data to be recovered?

We offer flexible service packages to meet your unique needs and budgetary considerations.

24/7

- Immediate on-call treatment
- 365/24
- Dedicated team
- Average delay of 1 to 3 open days

Urgent

- Prior treatment in business hours
- 1 dedicated engineer
- Average delay of 3 to 7 open days

Standard

- Work done during business hours
- 1 shared engineer
- Average of 7 to 14 open days

FAQ

Everything you should know about database recovery

What is database data recovery?

Database data recovery is the process of restoring lost or corrupted data from a database. This can be done using our specialized data recovery services.

What are the common causes of database data loss?

Common causes of virtual machine data loss include accidental deletion, hardware failure, software corruption, malware or virus attacks, power failures or surges, and user error.

Can database data be recovered if the database is corrupted or damaged?

Yes, depending on the extent of the damage, database data can be recovered even if the database is corrupted or damaged with the help of professional data recovery service providers.

Ressources du blog

Que faire en cas de cyberattaque : conseils et bonnes pratiques

Que faire face à une cyberattaque : conseils et bonnes pratiques

15 March 2024

Les cyberattaques sont devenues une réalité quotidienne, touchant aussi bien les particuliers que les entreprises avec une fréquence et une sophistication alarmantes. La menace de ces attaques numériques n’a jamais été aussi pressante qu’aujourd’hui où nos vies et nos économies sont de plus en plus interconnectées. Les cyberattaques peuvent prendre différentes formes, allant du phishing au ransomware, en passant par les attaques sur les infrastructures critiques, et avoir des conséquences parfois désastreuses. Alors, comment faire

Chute des paiements de rançons ransomware

Actualités

Baisse record des paiements ransomware en 2023 : les victimes résistent

Alors que les ransomwares demeurent une menace persistante qui pèse sur les entreprises de toutes envergures, un récent rapport de Coveware apporte une lueur d’espoir.

2 February 2024

Plan de Reprise d'Activité et récupération de données

Ransomware

L’intégration de la récupération de données dans le PRA : une décision cruciale pour la remédiation post cyberattaque

En matière de gestion des risques, la mise en place d’un Plan de Reprise d’Activité (PRA), aussi appelé Disaster recovery plan (DRP) en anglais, et

30 January 2024

Explorez l'impact de la double extorsion dans les ransomwares

Ransomware

Double extorsion : le nouveau fléau du rançongiciel

La double extorsion, une évolution redoutable dans l’arsenal des ransomwares, ou rançongiciels en français, pose un défi majeur en matière de cybersécurité. Cette tactique, qui combine le

12 January 2024

Lockbit ransomware

Ransomware

Lockbit ransomware : un fléau informatique en pleine progression

A notre époque où la digitalisation occupe une place croissante, les cyberattaques se multiplient, et parmi ces menaces, on trouve le tristement célèbre Lockbit ransomware. LockBit

15 December 2023

Related services

In addition to database recovery, we also recover complex systems such as Hyper-V, VMware or RAID, or files encrypted by ransomware. Our specialized services guarantee rapid restoration of your critical data, whatever your technical environment.

Hyper-V

Data recovery from Hyper-V virtual machines, even in the event of corruption or failure.

RAID

Data recovery from degraded or failed RAID systems, whatever the configuration.

VMware

Expertise in restoring damaged or inaccessible VMware virtual machines.

Ransomware

Restore files encrypted by ransomware with advanced, secure solutions.